END USER LICENCE AGREEMENT
FOR
DLP Solutions Pty Ltd (ABN 97 678 106 735)

1 About

Welcome to https://app.dlpsolutions.co/ (the Website), owned and operated by DLP Solutions Pty Ltd (ABN 97 678 106 735) (DLP Manager, we, us, our). The Website provides services to you (the “User”, “you” or “your”) by facilitating connections between:

  • Builders, building practitioners, developers, body corporates, and their Personnel (System Owner).
  • Subcontractors and tradespeople engaged by these entities (Subcontractors).
  • Owners of real property and their Personnel (Owners),
    to identify, manage and rectify any defects or complete works related to building projects.

Access to and use of the Website and Services is provided by DLP Manager and is subject to this End User Licence Agreement (the Terms). DLP Manager may update the Terms at its sole discretion, and changes take effect immediately upon publication.

2 Acceptance of these Terms

By using, browsing, registering as a User, or making payment, you agree to the Terms. If you do not agree, cease usage immediately. You may also accept by clicking ‘I Accept’ or ‘I Agree’ where this option is made available.

You may not use the Services if:

  • You are not of legal age to form a binding contract.
  • You are barred from receiving the Services under applicable laws.

3 Services

DLP Manager is a facilitator and does not provide building or construction services.

  • All amounts are listed in AUD and inclusive of GST unless stated otherwise.
  • DLP Manager may receive service fees from third parties.
  • You remain responsible for assessing the risks of using the Services.

4 Account Registration

To access Services, you must register an Account and provide personal information such as:
(a) Name
(b) Email address
(c) Mailing address
(d) Telephone number
(e) Preferred username and password.

All personal data is handled per the Privacy Policy.

5 Your Account Obligations

You are responsible for all activity under your Account and must:

  • Safeguard your login details.
  • Notify DLP Manager of any unauthorized use.
  • Use the Services only for lawful purposes and per the Terms.
  • Not impersonate another User, use the Website for illegal purposes, hack, spam, or automate its use.

DLP Manager may remove or disable your Account at its sole discretion if you breach the Terms.

6 Creating a Project

Registered System Owners may create Projects by providing details such as:

  • Project address.
  • Contact details of Owners and Subcontractors.
  • Job Owner Personnel details and completion date.

All participants (System Owner, Subcontractors, Owners) will be notified.

7 Product Fee and Payments

Users may be required to make payments via the Website or directly, including subscription fees or other specified charges. Payments may be processed via third-party payment gateways (e.g., Stripe, Secure Pay), and you must agree to their terms.

8 Non-Payment

If payments are denied, reversed, or remain unpaid, you are liable for all related costs and banking fees.

9 Completion of a Project

Project Participants (System Owner, Subcontractors, Owners) can upload photos, text, and other data (Project Information) and mark the Project as complete. Participants may coordinate to address any incomplete works.

10 Copyright and Intellectual Property

The Website and Services are protected by copyright. DLP Manager owns all rights, title, and interest in the platform, content, and derivative data (e.g., reports, analyses).
Users grant DLP Manager a perpetual, royalty-free licence to uploaded content and agree DLP Manager owns all derivative materials.

11 Privacy

Use of the Website and Services is subject to the Privacy Policy.

12 General Disclaimer

DLP Manager excludes all guarantees, warranties, and conditions not explicitly stated in these Terms, except where required by law. DLP Manager is not liable for indirect or consequential loss arising from the use of the Services.

13 Limitation of Liability

DLP Manager’s liability is limited to the most recent payment made by you or, if no payment, to resupplying Services.

14 Force Majeure

DLP Manager is not liable for delays caused by events beyond its control (e.g., natural disasters, pandemics, telecommunication failures).

15 Indemnity

You agree to indemnify DLP Manager for all claims, costs, and liabilities arising from your misuse of the Website or breach of the Terms.

16 Termination of Services

The Terms continue until terminated by either party. DLP Manager may terminate your Account for breaches, legal reasons, or commercial decisions. Rights accrued during the Term remain enforceable after termination.

17 Dispute Resolution

Disputes must follow a mediation process before legal proceedings, unless urgent relief is required. Mediation will be in Sydney, NSW, and costs are shared equally.

18 Venue and Jurisdiction

Disputes are resolved in the courts of New South Wales, Australia.

19 Governing Law and Jurisdiction

The Terms are governed by NSW law.

20 Notice

Notices from DLP Manager are sent to your email and deemed received when sent.

21 Third Party Benefits

Certain provisions benefit third parties (e.g., Personnel), and these can be enforced by them.

22 Independent Legal Advice

Both parties acknowledge they had the opportunity to obtain independent legal advice.

23 Entire Agreement

These Terms constitute the entire agreement between the parties.

24 Severance

If any part of the Terms is invalid, the remaining sections remain enforceable.

25 Waiver

A waiver must be in writing and applies only to the specific instance.

26 Assignment

DLP Manager may transfer its rights under these Terms without your consent. You cannot assign your rights without written consent.

27 Contact

For any notices or queries, contact info@dlpmanager.com.au.