By Chris Polin, Founder & CEO of DLP Manager.
There are a lot of claims around the efficiencies of software and what they can do for a business.
DLP Manager was born out of my firsthand experience and frustration in managing the handover to owners, also known as the Defect Liability Period.
In fact, initially, I built a system and online platform to fix my own problem, as a full-time builder and construction manager.
In the process of using the system I developed, my colleagues and I began to realise that this was something that worked so well, there must be a broader market opportunity for it.
In the process of putting together the business plan for marketing the product to developers and builders, I realised I needed to prove up my numbers.
How could we explain the dramatic difference in managing with and without DLP Manager? How did we achieve the overheads and other cost savings?
At a project level:
- We were experiencing 80, 90, and in one example – 98% time saving! This was just my team using the product in its early stages.
- The meetings with the client’s project managers went from 2-4 hours a week with 8 people to almost non-existent.
- Time spent onsite managing subbies was also drastically reduced.
- We rarely spoke to property owners, yet their complaints almost stopped! And their satisfaction was at an all time high.
- I bought a phone for the business (as no one in defects wants to hand out their own number). It never rang! (note: we no longer have a “defect phone”).
- Every answer to any question was at a touch of a button, whether the team was onsite, in the office, or at home looking after the kids!
- Never did I think an onsite foreman’s role could be done from the home, but I was able to provide this to my team as the job was getting done – and better than before.
At a management level:
I knew that what we had developed was also having huge impacts up the line for the businesses we were working with.
At the same time, the unfortunate demise of our anchor client Probuild, lead to an opportunity.
The commercial director of Probuild, Nick Baxter, who I’d been working closely with for the past two years, approached me with an opportunity to really break down his experience with the results we were achieving versus what he had been dealing with as a commercial director of the NSW business for the last few years.
Without any input from me, the results were astonishing. But I couldn’t fault the theory behind the numbers.
The tangible benefits we were experiencing on site, flowed through to huge company benefits being experienced all the way to top, and hit the bottom line, too.
The intangible benefits Nick observed, were just as insightful and real. They were huge issues for the construction sector and reflected by the work done by the NSW Building commissioner.
Use the dynamic workbook to see for yourself.
I managed Lendlease’s Reputation Maintenance division for almost two years, and the “Before DLP Manager” cost scenario reads more like the budget of my projects.
The raw data and independent analysis and insights from a commercial expert, speaks for itself.
The objective with this report is to simply share the data story to the industry, thereby helping construction companies see the bigger picture and discover efficiencies.
We have enabled you to download and use the excel workbook as an interactive ROI calculator and verify the numbers for your own project.
The workbook features four scenarios: small project, medium-sized project, large project, and a very large project. The modelling is based on real commercial experience with a real project in a typical, poorly managed DLP process (as they all are).
We are releasing this in tandem with the project that we have just completed at Edmondson Park with Frasers Property (click here for the case study). And the analysis can now be actualised. We’ve hit our forecast.
Download the Workbook here.
Feel free to contact me to discuss the case study or any of the analysis. I’m happy to have a discussion.